HOW OUR DELIVERY WORKS:
- Once you’ve placed your order you will receive an ‘Order Confirmation’ email. This will contain your tracking number from our courier service, DHL.
- You will receive a ‘pre-delivery notification’ from DHL to confirm the delivery date.
- Once your parcel is loaded onto the vehicle, DHL will send a notification which will allow you to confirm a 1 hour time slot for delivery
If you have any further queries please take a look at our FAQs
If you change your mind, you have 14 days to return an unopened product, at your cost, for a full refund. Please contact our Customer Care team if you have any questions.
If you receive a damaged product, please contact our Customer Care team who will look into this for you.
Our friendly Customer Care team are open 9am – 5pm, Monday – Friday and can be reached by telephone on 0800 731 2301. Alternatively you can fill in a Contact Form and a member of our team will be happy to help.